Texting With Santa

Privacy Policy

Privacy Policy Summary

We take privacy seriously. So does Santa. This app is intended to enhance the holidays, and we leave the secrets to Santa. In other words, we know your device has personally identifying information, and we do not want it.

We collect and use information for improving features, better advertising and marketing purposes. This does not include any personally identifying information about you, your child(ren), location, phone numbers or anything personal.

This app is designed for use by children, and so this app does NOT collect data that could identify, track or otherwise provide information to us or a third party that could track them. Only Santa has that ability, and we leave it to him.

We keep your and your child(ren)'s identity anonymous from us and anyone else. We use anonymous information for product development, advertising and marketing purposes. We also may sell only anonymous data to partners and affiliates.

We do not store personally identifying information off of your phone or tablet unless you explicitly grant permission and would expect it. (For example, to back up data or recover a password, if we offer the option.)

To use this app, you agree to allow us to collect the limited data that we do collect as described in summary above and in detail on our website. Please indicate your consent below. We do not have an opt-out option since we rely on this limited data collection to operate. Please see our privacy policy located on our website for details.

Privacy — what the 2026 apps do

Texting With Santa is a children's app. Santa's Helper is the parent's app. This is what each one does with information, in plain words. The agreement text below it on the website is the legal version.

On the child's device, and nowhere else. Everything your child types — the texts to Santa, the wish list, the letter — is stored on the device it was typed on. The child's name, if one is entered, stays on the device: it appears on screen and in the parent's e-mail copies, and is never sent to us as data.

Santa's Helper and the child's device. The two apps talk to each other over your own home Wi-Fi. Messages, the wish list, the letter, the calendar, bedtime and read-along settings and the Workshop Pass travel straight between the two devices and never through our servers or anyone else's. A connection is made only after you type the code shown on your child's device, and only when you tap.

Finding each other. While Texting With Santa is open, it may leave a short note with textingwithsanta.com over a secure connection so Santa's Helper can find it on home networks that hide devices from one another: a one-way code and the device's Wi-Fi address, kept for ten minutes, readable only with the same code from the same home connection. No message, no name and no Wi-Fi name is in that note.

The parent's e-mail (optional). If you ask for copies of your child's messages, you type an e-mail address and we send a six-digit code to it; copies start only once that code is typed back into the app. We keep no list of addresses: the app holds a signed token for the address and shows it to our server with each copy; our server passes each copy straight to the mail system and does not store the message, the address or the child's words. Copies are sent in batches, at most one every ten minutes. Disconnecting in the app stops them at once.

Wi-Fi names (optional). Santa's Helper can remember the name of the Wi-Fi each child's device was connected on, so you can tell "home" from "grandma's". Phones guard Wi-Fi names behind the location permission; the app asks for it only when you turn Remember Wi-Fi names on, reads the name only then, and never records a location. You can turn it off again, and forget any network.

The season calendar. Both apps fetch a small public file from textingwithsanta.com: this season's dates, a news line and the time. The request carries no identifier of any kind.

Our server's records. For each request, our server writes one line: the time, what was asked, whether it worked and which app asked. Where a request concerns an e-mail address, the line holds a short one-way code in its place. No message, no name, no e-mail address and no internet address is in these lines, and they are deleted after 30 days.

Purchases. Santa's Workshop Pass is bought through the app store on the device; we receive no payment details. To honour refunds, the device that bought the Pass sends us a one-way code made from the purchase, once a day; it cannot be turned back into the purchase or the account.

Advertising. Texting With Santa shows child-directed advertising and never uses the device's advertising identifier. Santa's Helper is made for adults and shows ordinary advertising in its games section, which may use the device's advertising identifier as any adult app does.

Usage statistics. Both apps may record which screens and features are used and for how long, with no names, no device identifiers and nothing typed, so we can see what families use.

Questions. support@textingwithsanta.com.

Updated 2026-11-04 — what the 2026 apps do, in plain words. The agreement text follows.

Terms of Use and Privacy Policy Notice

Santa's Helper (the parent app) talks to your child's device over your own Wi-Fi; messages never pass through our servers. To find each other, the two may leave a short note with our server (see "Finding each other" above). The parent e-mail copy is relayed by our server and not stored (see the summary above for how an address is connected).